Getting Started with R5.1
The Friendly Guide to COUNTER Metrics
Description
This Friendly Guide gives an overview of the three types of metrics in R5.1: usage metrics, search metrics, and access denials, as well as which metrics to use to answer different questions. It covers the difference between Investigations and Requests, whether those are total or unique, and how books and reference works are rolled up to show Title usage.
Author
Tasha Mellins-Cohen